Privacy Policy
At Nordic Infinity Trading ("we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services, including our website, business transactions, and communications. By engaging with Nordic Infinity Trading, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Contact Details: Name, email address, phone number, mailing address, or other contact information provided during business inquiries, contracts, or account creation.
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Business Information: Company name, job title, payment details, or other professional information shared for trade or consultancy purposes.
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Identification Data: Government-issued IDs or other documentation required for regulatory compliance or verification in government documentation processes.
b. Non-Personal Information
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Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
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Cookies and Tracking Technologies: Data collected via cookies or similar technologies to enhance your browsing experience and analyze site performance.
c. Transactional Data
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Order and Payment Information: Details related to purchases, shipments, or payments for wood commodities, tobacco and nicotine products, or consultancy services.
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Regulatory Documentation: Information provided for government permits, licenses, or compliance requirements.
2. How We Collect Information
We collect information through:
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Direct Interactions: When you submit forms, sign contracts, or communicate with us via email, phone, or in person.
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Website Usage: Automatically through cookies, analytics tools, or server logs when you visit our website.
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Third Parties: From business partners, government agencies, or service providers when necessary for transactions or compliance.
3. How We Use Your Information
We use your information to:
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Provide Services: Process orders, deliver wood commodities, tobacco and nicotine products, or assist with government documentation consultancy.
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Communicate: Respond to inquiries, send updates about orders, or provide customer support.
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Ensure Compliance: Verify identities, process regulatory documentation, and meet legal or industry standards.
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Improve Our Services: Analyze website usage and customer feedback to enhance our offerings.
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Marketing: Send promotional materials or updates about our products and services, with your consent where required.
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Security: Protect against fraud, unauthorized access, or other illegal activities.
4. How We Share Your Information
We may share your information with:
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Service Providers: Third-party vendors who assist with payment processing, shipping, website hosting, or analytics, bound by confidentiality agreements.
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Government Authorities: As required for regulatory compliance, permits, or legal obligations.
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Business Partners: For joint ventures or transactions, with your consent or as part of contractual agreements.
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Legal Purposes: To comply with court orders, subpoenas, or to protect our rights, property, or safety.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement reasonable technical and organizational measures to protect your data, including encryption, access controls, and secure servers. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example:
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Transactional data may be kept for 7 years to meet tax and regulatory requirements.
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Website usage data may be retained for up to 2 years for analytics purposes.
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7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
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Access: Request a copy of the data we hold about you.
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Correction: Request updates or corrections to inaccurate information.
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Deletion: Request the deletion of your data, subject to legal obligations.
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Objection: Object to certain uses of your data, such as marketing.
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Portability: Request your data in a structured, machine-readable format.
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Withdraw Consent: Revoke consent for data processing where applicable.
To exercise these rights, contact us at privacy@nordicinfinitytrading.com. We will respond within 30 days, subject to verification of your identity.
8. International Data Transfers
As a global trading company, we may transfer your data to countries outside your jurisdiction, including for processing orders or regulatory compliance. We ensure such transfers comply with applicable data protection laws, using safeguards like standard contractual clauses or adequacy decisions.
9. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze performance. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.
11. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our website. The updated policy will take effect upon posting, with the revised "Effective Date" noted above.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Nordic Infinity Trading
Email: Info@nordicinf.com
We are committed to addressing your inquiries promptly and transparently.